Key Account Specialist

Location US-NY-Fairport
ID
2025-2392
Function
Customer Service
Employment Type
Salary

Overview

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We currently have an opportunity for a Key Account Specialist to join our Customer Service office in Fairport, NY.

Responsibilities

Your Role: 

As a Key Account Specialist on our Customer Service Team, you will be responsible for assuring that customer orders are processed correctly and in a timely manner. 

 

You will have the opportunity to Make Great Things Happen!

  • Be responsible for specific customer accounts to:
    • Process orders.
    • Resolve exceptions that prevent timely execution of the orders.
    • Identify process improvements.
    • Collaborate to seek and drive solutions.
  • Work within a team:
    • To support and balance workload.
    • Participate in, and even lead, short-term projects.

As a passionately curious individual, you will play a valuable part in our company by investigating customer concerns and assuring that our customers are always happy and satisfied.

 

You will love it here if…  

  • You put safety first, always
  • You listen, learn, and evolve
  • You are passionate about collaboration, teamwork, and achieving shared goals
  • You treat all people with respect, operating ethically, and embrace inclusivity
  • You are committed to improving our impact on local communities
 

Qualifications

We need you to have: 

  • Knowledge of Transportation, Production Planning, Warehousing, and Credit.

 

Icing on the cake: 

  • BA/BS degree strongly preferred.
  • 2+ years of Customer Service experience.
  • Strong computer software skills including SAP.

 

If you answer yes to the following…we want to meet you!

  • Intellectual Curiosity: Do you have an inquisitive nature?
  • Problem Solving: Do you have a knack for tackling issues head-on? 
  • Entrepreneurship: Do you enjoy taking ownership of your work?
  • Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? 
  • Growth Mindset: Do you focus on progress rather than perfection?
  • Continuous Improvement: Are you never satisfied with the status quo? 

 

Want to know more? Check out our website or connect with us on LinkedIn! 

Apply today to join a fast-growing innovative company! 

            Not a good fit but know someone who is? Please refer them! 

     Local candidates only, no relocation assistance available 

 

Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!

For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at Recruitment@ReynoldsBrands.com.

No recruiter calls or emails please.

 

RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

 

Posted Salary Range

USD $55,000.00 - USD $60,000.00 /A

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