Network Operations Manager

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We are searching for a Network Operations Manager to join our team located at our headquarters in Lake Forest, IL.

 

You will have the opportunity to Make Great Things Happen!

• Managing operational activities and providing oversight and direction for the operation and support of IT Network systems.
• Managing issues proactively, including timely resolution and the identification of remediation opportunities. Identifying and resolving systemic issues to prevent them from repeating.
• Reviewing and approving any request prioritizations. Partnering with managed service providers ensuring delivery against agreed upon service levels and striving to continually improve overall service delivery of operational activities.
• Creating and maintaining internal documentation to bring consistency, repeatability and efficiency to the day-to-day operations.
• Establishing and maintaining standard operating procedures to maximize efficiency and measure key performance indicators, consistently working to improve those metrics.
• Develop and maintain vendor governance processes to maximize the value of delivered services and optimize operations.
• Assist in evaluation, design, testing and implementation of Network technology solutions and line of business applications.
• Play an advisory role in IT projects to ensure that proposed solutions are in-line with operational capabilities of Network services tower.
• Maintain lifecycle and currency of Network equipment and services.

 

You will love it here if…

• You put safety first, always
• You listen, learn, and evolve
• You are passionate about collaboration, teamwork, and achieving shared goals
• You treat all people with respect, operating ethically, and embrace inclusivity
• You are committed to improving our impact on local communities

We need you to have:

• Bachelor’s Degree in Computer Science or similar areas of study, or a directly related field with 10 or more years of work experience.
• 10+ years of work experience in an IT delivery role, preferably in Network Solutions.
• Ability to assess and communicate Network concepts and practices, with both business and IT stakeholders.
• Experience with outsourced vendor and vendor contract management, including SLA review.
• Experience identifying operational issues and recommending and implementing strategies to resolve.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Knowledge of Aruba routing/switching technologies (or equivalent), traffic engineering, and experience interpreting and taking action on alert management and performance management reports.
• Prior experience in design, implementation and operations of IT Network solutions working with managed services provider(s).
• Ability to travel 5%.

 

Icing on the cake:

• Network Technology certification.
• Certification in Networking or related area from any of the major cloud service providers.

 

If you answer yes to the following…we want to meet you!

• Intellectual Curiosity: Do you have an inquisitive nature?
• Problem Solving: Do you have a knack for tackling issues head-on? 
• Entrepreneurship: Do you enjoy taking ownership of your work?
• Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? 
• Growth Mindset: Do you focus on progress rather than perfection?
• Continuous Improvement: Are you never satisfied with the status quo? 

 

Want to know more? Check out our website or connect with us on LinkedIn!

Apply today to join a fast-growing innovative company

            Not a good fit but know someone who is? Please refer them!

     Local candidates only, no relocation assistance available

Join Reynolds Consumer Products and Drive Your Career across a world of opportunities!

For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at Recruitment@ReynoldsBrands.com.

No recruiter calls or emails please.

 

RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

#LI-Hybrid

USD $130,000.00 - USD $140,000.00 /A

Role is eligible for 10% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.